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A manager must be available to answer funeral-related questions:

  1. During business hours

  2. At all times

  3. Only on weekends

  4. During scheduled meetings

The correct answer is: At all times

The correct choice emphasizes the importance of accessibility in the funeral service profession. Being available at all times ensures that families can receive support, guidance, and answers to their inquiries whenever they need them, especially during challenging times like the loss of a loved one. This level of availability reflects the commitment of the funeral service to provide compassionate care and reinforces the trust families place in these services. Availability only during business hours, scheduled meetings, or weekends would not adequately address the needs of individuals who may require assistance outside those specific times. Funerals can happen unexpectedly, and grieving families often have questions that arise at any hour, reinforcing the necessity for managers to be always accessible. This approach fosters a supportive environment, helping families navigate the complexities of end-of-life arrangements with the assurance that help is always just a call away.